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RGA Request
Please note: Receiving RGA # does not imply acceptance and/or payment of credit; it is only permission to return material to American Lighting for evaluation. If a credit memo is issued, it will only be after the inspection is complete.
New Shipping Address
Please enter new shipping address where you would like the replacement item(s) sent
Item(s) to be returned
NOTICE: ONLY ONE RGA REQUEST PER INVOICE/PURCHASE ORDER
+ Add More Item
Product Status
If not, please provide reason as to why
How much of the product is installed / yet to be installed?
***Please be Advised***
Should material not be reported as destroyed/installed upon request of RGA, it could void any credits due. Product should not be field destroyed without the written authorization from American Lighting personnel.
File Upload
To further evaluate your warranty claim, we may need closeup photos of the product installed, including, but not limited to, pictures of the installed power cord and end cap and any damaged sections on the strip. This will help us determine what might be the root cause. Thanks in advance for your help in providing this information so that we can review your claim.
How much of the product has been destroyed
Who authorized the destroy?
Ready to Submit?
We appreciate your time in filling out this form and will be in touch when your request is being processed.